No refunds after activation
No refunds are provided once a subscription is activated. Because SARVerp is a digital software / SaaS product, access to the dashboard, features, and usage quotas begins immediately after a successful payment. Once that access is delivered, the fee is non-refundable.
1. Scope
This policy covers:
- Monthly or annual subscription plans (Starter, Pro, Enterprise, or any published plan).
- Plan upgrades and billing-cycle renewals.
- Premium credit top-ups used for AI prompts, Telegram alerts, or other wallet usage.
2. Cancellation
- You may cancel a future renewal at any time by contacting support@sarverp.com or 9811326416, or from in-product billing settings where available.
- Cancellation stops the next billing cycle. It does not entitle you to a refund for the current paid period.
- You retain access until the end of the already-paid term unless the account is suspended for breach of the Terms.
3. Credit top-ups
Premium credits are digital wallet units. Once purchased and credited to your account, they are non-refundable and non-transferable, including unused balances.
4. Failed, duplicate, or unauthorised payments
- If a payment fails and access is not activated, no charge is retained by us beyond what the payment gateway returns.
- If you are charged twice for the same order due to a technical error, contact us with the transaction IDs. We will reverse the duplicate charge after verification with the payment gateway.
- Unauthorised or disputed card/UPI transactions must be reported promptly so we can work with the payment partner.
5. Exceptions
We may, at our sole discretion, consider a goodwill adjustment where the Service was entirely unavailable due to a fault attributable to us and we were unable to provide a reasonable workaround. Any such adjustment is not an admission of liability and does not change the general rule that no refunds are provided once a subscription is activated.
6. How to request a review
Write to Ambadiya Enterprises at support@sarverp.com or 9811326416 with your registered mobile number, company name, payment reference, date, and amount. We will respond within a reasonable period (typically 7 business days).
7. Related policies
Delivery of digital access is described in our Shipping & Delivery Policy. Use of the Service is governed by our Terms & Conditions.